SPECIALTY LAB SpA
At SpecialtyLab SpA, we value your privacy and are committed to protecting the personal data of all users who interact with our websites, digital platforms, and services. This Privacy and Cookies Policy explains how we collect, use, store, and protect your personal information, as well as how cookies and similar technologies are used to enhance your browsing experience. By accessing or using our website, you acknowledge that you have read and understood this policy and consent to the processing of your personal data as described below.
PRIVACY OF SENSITIVE DATA
In accordance with our commitment to people’s health and the duty to protect sensitive data privacy, understood as “personal data that refers to the physical or moral characteristics of individuals or to facts or circumstances of their private or intimate life, such as personal habits, racial origin, political ideologies and opinions, religious beliefs or convictions, physical or mental health, and sexual life”, we have taken the necessary precautions and safeguards to protect our clients’ information by implementing advanced technological and organizational safeguards.
DATA PROCESSING
Given that it is essential for our company to be in full compliance with the legal framework, visitors are informed that their data is processed only in the following cases:
- When having the proper authorization of the data subject;
- Those expressly permitted by law; and/or
- When the purpose of data processing is to determine or grant health benefits to which the data subjects are entitled.
The personal data provided by customers in the contact form may be used to process the purchase, coordinate and deliver the products, or for any other authorized use, in accordance with Article 4 and other provisions of Chilean Law No. 19.628 on the Protection of Privacy.
Accordingly, the purpose of this Privacy Policy is to inform data subjects that sensitive data is processed in accordance with the law, and also to inform them that each visitor, by visiting and using our website, may register and/or expressly consent to the processing of their personal information in accordance with the privacy policies described below. It is also of utmost importance that the visitor be aware that they will always have the right to revoke this authorization at any time.
VISITOR INFORMATION, CORRECTION, AND CANCELLATION
Once visitors register their information on the contact form, they may access their personal data at any time, modify it if it is no longer correct or in case it changes, and delete it.
Likewise, and as indicated above, visitors may request the cancellation of their personal and sensitive data at any time and request that their personal and sensitive data is no longer processed by SPECIALTY LAB SpA.
Notwithstanding the foregoing, when visitors enter their personal data, they declare, guarantee, and are responsible for the truthfulness, accuracy, validity, and authenticity of the Personal Information provided to SPECIALTY LAB SpA on its website (www.specialtylab.cl), and they undertake to duly update it.
In the event that a visitor requests the deletion of their personal information from the SPECIALTY LAB SpA website, some confidential and personal data may be retained for a period of time in SPECIALTY LAB SpA archives. The sole purpose of this archiving is to resolve future and potential disputes, claims, and/or problems, so that they can be resolved efficiently and expeditiously. Consequently, for legal and technical reasons, the deletion of such information may not be immediate deleted from our archives.
SPECIALTY LAB SpA may modify the terms and conditions of this Privacy and Confidentiality Policy and/or its cimunication practices at any time. In such cases, the respective modification will be immediately posted on our website so that it is fully available to visitors.
However, if the modifications relate to the way in which personal information is processed and managed, each customer whose data has been registered will be notified via email. At this time, the visitor will have the right to express whether or not they accept the new terms and conditions. If the visitor expresses their disagreement, the link and registration on our website will be terminated.
PURPOSE OF STORAGE OF PERSONAL DATA
To ensure compliance with applicable regulations, Specialty Lab SpA informs visitors that the data provided through contact forms is stored for the following purposes:
- To provide improved customer service and relevant information via email, including updates or benefits.
- To conduct internal studies on visitor interests, demographics, and behavior to offer better services and tailor content to their needs.
- To carry out commercial and promotional activities, analyze site traffic, and improve user experience and content.
- To send information or promotional materials regarding new products, services, or offers based on visitor preferences. Visitors may opt out of such communications at any time.
- If Specialty Lab SpA conducts promotions or contests, personal data may be used to contact participants and announce winners. By accepting this policy, winners authorize Specialty Lab SpA to publish their names, data, or images through appropriate media without any compensation.
- To share personal data, when necessary, with trusted service providers who assist in improving our operations. Specialty Lab SpA ensures that all such providers are bound by confidentiality agreements that guarantee data protection.
- To provide visitor information to entities involved in dispute resolution, including insurance companies, arbitrators, or competent courts.
Visitors should note that if required by law, regulation, or court order, Specialty Lab SpA may disclose personal data to competent authorities. Likewise, Specialty Lab SpA shall not be held liable in cases where third parties unlawfully intercept or access transmitted information.
COOKIE POLICIES
At Specialty Lab SpA, we are committed to providing the best browsing experience for our visitors. Therefore, we use cookies and similar technologies on our website to optimize and personalize your experience.
Cookies are small text files that contain a unique identifier and are stored on your computer or mobile device to recognize you each time you access our website.
Visitors may disable cookies at any time—either entirely or selectively—through their browser settings. However, disabling certain cookies may affect the proper functioning or performance of the website.
Cookies are small text files that contain a unique identifier that is stored on the computer or mobile device through which you access our website so that they can be recognized each time you use it.
Visitors can disable cookies at any time, either completely or only some of them.